Purpose
A well structured and properly conducted program of quality audits is well recognised as an effective management tool. Both Internal and External Audits provide feedback to management and an independent and objective assessment of compliance within the organisations defined quality system. Through the detection of system errors, and identification of ‘opportunities for improvement’, audits can contribute to a significant improvement in profitability.

Who should attend?
All personnel responsible for internal and external audits of various management systems, including department managers and supervisory staff, quality managers and quality engineers, staff designing and implementing quality systems, and by no means least, directors and executives who wish to improve profitability through effective quality management systems.

What will be achieved?
By the end of this course, participants will be able to:
• describe the basic principles and requirements of internal/external auditing as set out in the standards for Quality Systems.
• analyse their organisations requirements for the appropriate application of internal auditing activities.
• plan, conduct and complete internal/external audits, effectively, within the guidelines set out in the standard.
• identify appropriate communication and interpersonal skills which are to be exhibited by auditors.

Related Documents
ISO 19011 : 2003 Guidelines for quality and/or environmental management system auditing

Course recognition
This course is a competency-based training program for RABQSA-AU Module.
On successful completion of this course, participants will be issued with a ‘Certificate of Attainment, covering the competencies of RABQSA –AU Module.
This certificate enables successful candidates to apply to RABQSA International for certification as a provisional auditor when combined with one of the management system related competencies like RABQSA-QM, RABQSA-OH,RABQSA-EM etc

Prerequisites
Those participants who have a basic understanding of one management systems loke ISO 9001, 14001 etc will have an advantage.

Course fee
$770 (GST-Inclusive)-Australia
Overseas: Please contact local office

Registration
To register for the course please download the form and fax to +61 298946808 or email to training@isc-worldwide.com
PDF Registration Form
Word Registration Form