FaHCSIA is the Department of Families, Housing, Community Services and Indigenous Affairs.

The Disability Services Standards forms a structural blueprint that provides the essential framework to effectively, efficiently manage and improve all processes within Disability Employment Support Services funded by FaHCSIA.

Services recurrently funded or supplied by FaHCSIA must participate in this scheme in order to receive funding from the commonwealth government.

Why ISC- What are your benefits?

Independent verification of your organisation's Quality Manual to the DSS by our qualified and experienced Lead Auditors and Consumer Technical Experts

• Ensures greater efficiencies and productivity within your services
• Assures your clients and consumers you are providing a quality service that meets the DSS standards requirements.

The benefits of certifying through ISC are many.  

• ISC is one of the few Certification Bodies who have been involved with FaHCSIA from the initial concept of these DSS standards.
• ISC was involved in the six-month trial for DSS in 2001.
• ISC is one of the few Certification Bodies accredited to provide this service.
• ISC have a wide resource of qualified Lead Auditors  and Consumer Technical Experts nationwide and all are RABQSA registered and  have extensive experience in the Disability Services sector
• JAS-ANZ accredited
• Process Driven and outcome based
• Customer focused
• Offer Feedback opportunitys throughout the full certification process
• ISC repects the right of all consumers/carers/advocates/Family to participate in the audit process with prior consent and would like to ensure that the participation in this process is at all times voluntary. 

 Internal Auditing Disability Services Standards - Two day course

Free changeover certification outside of scheduled annual surveillance audits

What other management systems can we integrate?

• QMS ISO 9001:2008 Quality
• EMS  ISO 14001:2004  Environmental
• OHS  AS/NZS 4801:2001 Occupational Health & Safety

ISC has a number of service clients who have adopted multiple programs to suit their Quality Management System and with each program working across others this allows integration across all areas of certification  

What is the next step?

 Contact Jade Swadling or Priscilla Bonella or  go to contacts page for details.